Returns

Joy Wellness Partners takes our commitment to quality very seriously and we go to great lengths to ensure that we only carry the highest quality products.

As a clinic that provides products that are NSF International® registered and cGMP compliant, we do not resell returned items—so our customers can be confident that every product purchased from Joy Wellness Partners has been kept under the proper conditions at all times. 



Occasionally a product may not meet expectations.

Most products are eligible for return credit within 30 days; however, heat sensitive and perishable items are not eligible for return credit.

To initiate a return, please email shop@joywellnesspartners.com for a return authorization number.

All returns (excluding those that are due to an error on Joy Wellness Partners’ part) are subject to a 25% returns processing fee, due to the fact that we do not resell the product. The customer is responsible for any return shipping cost.

Products must be unopened and unmarked.

Additionally, Joy Wellness Partners places a maximum $500 return limit on any order.

*Joy Wellness Partners’ Return Policy does not apply to internet resellers. Internet resellers may not be eligible for any return.